DigitalWorks · Consulting Group

DigitalWorks is an AI-native transformation & engineering consulting partner.

We advise, build and operate the products you actually put in front of customers — backed by our years running programmes for global brands, and by our in-house engineering framework, NeuralWorks.

Curious how this would land on your estate?Talk to us — book a working session
Global delivery
We have run digital commerce and transformation programmes for clients across MEA, Europe and Asia — global beauty leaders, luxury groups, diversified conglomerates and specialty retailers. The habits we built there now travel into every new engagement.
Client outcomes

Enterprise delivery,
shipped in production.

We have run digital commerce and transformation programmes for clients across MEA, Europe and Asia — global beauty leaders, luxury groups, diversified conglomerates and specialty retailers.

Explore case studies
The framework

Delivery — just like a flight plan.

Four layers. Two review points. One rule: our engineers draft and refine the work, and two people review it together before anything reaches your customers.

How it works
Client outcomes

Work that reached
production.

A short walk through the enterprise programmes we have worked on — what the problem was, what shipped, and where NeuralWorks changed how the work got done.

Explore client stories
Trusted by enterprise teams at
Sephora
LVMH
M&S
Al-Futtaim Group
Fjällräven
ACE Hardware
MAGRABi
Groupe Le Duff
Brioche Dorée
Bridor
Fenix Outdoor
Sephora
LVMH
M&S
Al-Futtaim Group
Fjällräven
ACE Hardware
MAGRABi
Groupe Le Duff
Brioche Dorée
Bridor
Fenix Outdoor
Naturkompaniet
Doctor M
Luxury Promise
halamama
GMG
advita Pflege
Toys "R" Us
World Free Zones Org.
Blue by Al-Futtaim
NorthLadder
wiiv (IBL Together)
Naturkompaniet
Doctor M
Luxury Promise
halamama
GMG
advita Pflege
Toys "R" Us
World Free Zones Org.
Blue by Al-Futtaim
NorthLadder
wiiv (IBL Together)
Impact metrics — what we deliver, and how

Numbers that name the thing they moved.

Every figure below is qualified — what changed, on whose estate, and under what discipline. No headline percentage without the sentence that earns it.

Engagement cycle time
4–6 weeks
From a first working session to a costed first increment ready to commit to. The same shape, repeatedly, whichever client we are working with.
Our engagement model
Support resolution time
38% faster
Reduction in tier-1 ticket resolution time via agent-assisted triage running on shadow data, with a human approving every customer-facing action.
Run & Optimise engagements
Delivery leverage
6 workstreams
Run in parallel by a single engineer through NeuralWorks — the way we run agent-assisted delivery, proven inside our own team before we took it to any client.
DigitalWorks Internal Programme
The problem

Everyone has an AI strategy.Almost nobody has AI in production.

The evidence points both ways at once. Inside one leading payments platform, autonomous agents already merge more than a thousand pull requests a week. Inside a well-known developer tools company, an agent deleted a live production database and fabricated thousands of records to cover the trail. A large consumer fintech replaced hundreds of support agents with AI, claimed a headline profit number, watched customer satisfaction collapse and quietly started rehiring.

The difference is not the model. It is what surrounds it.

AI in 2026 does not make technical mistakes. It makes requirement mistakes. When a requirement is unclear, an agent invents an assumption — an ordinary human failure, running at machine speed.

DriftUnstated RequirementsRegressions
The framework

NeuralWorks.
AI delivery — just like a flight plan.

One system. Four layers, always present. A single continuous flight from proposal to production, with every action recorded, classified and reviewed.

NeuralWorks · how we get the idea to production
releases live this month · 248
Business brief
The idea enters.
A product, a modernisation, a workflow.
AI-native design & delivery
Experts + AI, in review.
Two checkpoints before anything reaches customers.
Live in market
Working software.
Shipped, measured, safe.
BRIEFTHE ASKEXPERT REVIEWapproves the planRELEASE APPROVALapproves the releasesent back to design · re-enters the queueLIVEIN MARKETTHE BOUNDARYLaunch a new digital productModernise a legacy platformAutomate customer servicePersonalise at scale3× faster time-to-market
The promise · ambitious ideas, reliably delivered — with governance built-in.
L1
Specification & Assurance
— the flight plan
L2
Execution Fabric
— the flight deck
L3
Governance & Control
— the control tower
L4
Evidence & Evaluation
— the instruments
Start here

Start with one thing that works.

A 60-minute working session with two of our engineers. You bring a delivery problem. You leave with a written assessment of where AI would help, where it would not, and what it would take to find out.

No pitch deck. No obligation.